I had the same exact technical issue a hour time, so I decided to call the patron maintenance line which was listed on the bottom of the website
I use a lot of stainless steel products in my business. Most of the stainless steel products that I use are rebar tie wire and double loop wire ties! Rebar tie wire and double loop wire ties help to secure pieces of rebar together while in the construction process. Tying the rebar together allows you to make odd patterns and shapes. I was trying to order rebar tie wire and double loop wire ties from a company online. They were having a sale and it was the first time that I ever ordered supplies from the steel corporation. I placed all of the items in my cart and I hit the order now button. The screen went blank and I could not figure out how to get back to the homepage. I closed my browser window and decided to start over. I went back to the website for the stainless steel products and I added the double loop wire ties and rebar tie wire to the cart. I had the same exact technical issue a hour time, so I decided to call the patron maintenance line which was listed on the bottom of the website. I had to leave a message and wait for someone to call back, however it only took about an hour, however a honestly nice patron maintenance representative called myself and others on the PC and he helped myself and others set up my online order! When I was finished with the process, he helped myself and others complete the order and set up shipping and the payment process. The patron maintenance representative told myself and others to call back anytime I wanted to place an order if I was having trouble online.